Help Center

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Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

About this store

What makes this store unique for stargazers?

Who is this store for?

How are the products created/chosen for this store?

Why do you focus on astronomy-specific products?

What's the store's mission?

Shopping experience

Are your products eco-friendly?

How much is shipping and how long will it take?

How can I stay updated on new products and promotions?

How can I track my order?

How can I contact customer support?

How can this store use NASA images in its products?

Payment Information

Do you offer discounts?

What payment methods do you accept?

Order & Returns

How are your products packaged?

Can I cancel or modify my order after placing it?

What is your return/refund policy?

I have a question or an issue. How can I contact customer support?

Others

Do you offer international shipping?

What sizes are available for apparel ?

Can I request a custom design T-shirt/Hoodie?